Ghost Kitchens in the Lodging Industry: A F&B Strategy for Hotels

A Ghost kitchen is a professional food preparation and cooking facility that serves customers exclusively by delivery. Ghost kitchens do not have a physical location that customers can enter (yet). The concept of ghost kitchens strips down the traditional dining establishment by removing dining areas and fancy décor. Instead, they serve as kitchens for restaurants to prepare food to deliver to customers.

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Authored by: Fred DeMicco, Executive Director and Professor in the School of Hotel and Restaurant Management at Northern Arizona University